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  1. Client provides exhausted leads to Energy BPO.
  2. Exhausted lead data is sanitized and properly formatted.
  3. Sanitized data is uploaded into our proprietary Machine Learning Models.
  4. Models predict the best day and time to engage. The highest scores are processed through the look-a-like model.
  5. If the lead looks like a prospective buyer, the record is scheduled based on the predicted day and time.
  6. When the predicted day and time arrives, the record is passed in real time to Blacklist Alliance* and other internal Do Not Call registries for TCPA** litigator and pre-litigator scrubbing at no additional charge. This provides maximum safety every single time.
  7. Records that pass verification are dialed.
  8. When the call is connected, our Human Detection AI determines if it is a human.
  9. If a human answers the phone, the call is transferred to the call center.
  1. Client provides exhausted leads to Energy BPO.
  2. Exhausted lead data is sanitized and properly formatted.
  3. Sanitized data is uploaded into our proprietary Machine Learning Models.
  4. Models predict the best day and time to engage. The highest scores are processed through the look-a-like model.
  5. If the lead looks like a prospective buyer, the record is scheduled based on the predicted day and time.
  6. When the predicted day and time arrives, the record is passed in real time to Blacklist Alliance* and other internal Do Not Call registries for TCPA** litigator and pre-litigator scrubbing at no additional charge. This provides maximum safety every single time.
  7. Records that pass verification are dialed.
  8. When the call is connected, our Human Detection AI determines if it is a human.
  9. If a human answers the phone, the call is transferred to the call center.

* A comprehensive compliance and risk management solution to the lead generation industry
** Telephone Consumer Protection Act

To learn more about how our groundbreaking Engagement Dialing technology can help you maximize customer value from outreach to retention, contact Energy BPO.

833-210-1711
bizdev@energybpo.com